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General Privacy
Your Privacy is Important. We use our best efforts to maintain the personal information you give to us in a secure, safe and responsible manner. The personal information you provide us is not sold, rented or leased to any third party.
Personal Information (Not Health Information). When you purchase our subscription services and/or products from us, whether in person, over the phone and/or on-line you provide us with information. Depending upon what information you provide to us and whether, and where, you purchase products and/or services, the information we receive may include your name, mailing, billing and/or shipping address, telephone number, driver’s license number, birth date, form of payment, e-mail address, property information, service preferences, and what you purchased. If you use a credit or debit card or pay by check, the information we receive will include your account number and your form of payment. FlyLaces uses the information you provide to service your account, to ship an order to you, to provide warranty service on products and/or services you purchased, and to personalize your experience with FlyLaces. For these purposes, your information may be shared with a third party service provider.
Security of Your Transactions. FlyLaces has company policies and procedures in place to ensure that information you share with us is handled in a safe, secure and responsible manner. We use encryption and other types of technology to reasonably protect and safeguard your personal information and services we provide you.
Surveys. From time to time, we may provide you the opportunity to participate in a survey about our services, products and/or website. Your feedback helps us identify customer needs, levels of satisfaction, and improve and/or develop new services and products for you. These surveys are always voluntary.
Legal Requirements. On rare occasions, we may be required to disclose personal information pursuant to lawful requests, such as subpoenas or court orders, or as required by applicable law. Also, if the ownership of all or a part of a business within Flylaces were to change, customer information pertinent to that business’ operations would likely be transferred to, or licensed for use by, the new owner.
Website Usage, Traffic and Purchasing Patterns. We may track our Internet visitors, related traffic patterns and site usage within our website to identify: who is visiting our site from where, which pages are getting accessed and in what ways, and what trends over time emerge. Also, we may collect information about you that is not personally identifiable such as the type of internet browser or operating system you have, the precise time and date you entered our website, or the domain name of the website from which you linked to our website. This information helps us provide superior customer service and convenient access to our products and services, and improve customer access, website responsiveness and usefulness of the website.
Cookies. Cookies are small pieces of information that may be stored on your computer when you view our website and/or advertisements. A cookie lets us recognize you and provide a more meaningful and personalized experience when you visit our site again.
Changing Your Cookie Setting. Most web browsers are set to accept cookies automatically, but you can change this setting. See your browser's "help topics" to learn how to change the setting. If you decide not to accept cookies, you may not be able to access some portions of our website.
Hyperlinks. We have agreements with third parties that allow you to go to their website from our website. If you link to these websites from our website, you may be asked to give information to them. Please be aware that once you have left our website, FlyLaces is no longer your host, does not control, and is not responsible for, the policies or practices of the third party and its website. We encourage you to check each website’s terms of use, legal notices and privacy policies.
Children's Online Privacy Protection Act (COPPA). FlyLaces takes the safety of you and your children very serious. Consequently, this website does not knowingly or intentionally collect information from children under 13 without prior parental consent. If you are under 13 and wish to purchase services from FlyLaces or wish to provide personal information, please ask your parent or your guardian for assistance. Please note: FlyLaces cannot prohibit minors from visiting our website and must rely on parent(s) or guardian(s) to decide which materials are appropriate for children under 13 to view.
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