Thank you for visiting our Web Site ("Site"). YOU SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE. These Legal Conditions govern the use of and access to this website (www.flylaces.com and “FlyLaces”).
General Product Info
All merchandise offered at FlyLaces are FACTORY VARIANTS/REPLICAS and are custom altered. Products on/in this site represent merchandise available in unique and unreleased colors that are not normally offered elsewhere. It is hereby duly noted that items offered on/in FlyLaces (the website) are NOT presented as original/authentic.
You agree that ALL suggestions, designs, concepts, photographs, testimonials, and other items or materials (except for your personal information) disclosed or submitted to FlyLaces via this Site or by other means ("submissions") are neither confidential nor proprietary to you. All submissions become FlyLaces' property upon submission to FlyLaces. By making a submission to FlyLaces, you assign to FlyLaces all rights, title and interests, including copyrights, in the submission. FlyLaces has no obligation (i) to keep any submission confidential; (ii) to pay you or anyone any compensation for any submission or for using a submission; or (iii) to respond to or acknowledge any submission. You represent and warrant that no submission you make will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary right. By making a submission, you agree that FlyLaces has the right (but not the obligation) to copy, publish, distribute or use such submission for any purpose, including, but not limited to, advertising, promotional, product development or other commercial purposes, without compensation to you or to any other person. You are and shall remain solely responsible for the content of any submission you make.
Material in this Site may contain inaccuracies or typographical errors. FlyLaces is not liable or responsible for any inaccuracies or errors, or for any loss or damage caused by or arising from any user's reliance on information obtained from or through this Site. It is your responsibility to evaluate the information and other content available through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice.
This Site may contain links to other websites. FlyLaces is not responsible for the availability of, or any content or material contained in, or obtained through, any such sites. FlyLaces does not, by linking to another site, or by making reference to any third-party information, products or services, endorse those sites or materials. Any questions or comments relating to any other site should be addressed to the operator of those sites. No linking to this website is permitted without FlyLaces’ prior written permission.
Limitation of Liability and Indemnity
In no event shall FlyLaces be liable for any actual, direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any other damages whatsoever, even if FlyLaces has been previously advised of the possibility of such damages, whether in an action under contract, tort or under any other theory, arising out of or in connection with the use, inability to use, or performance of the information, products and materials on this site. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, some or all of the above limitations may not apply to you.
FlyLaces shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these legal conditions if the same is wholly or partly caused by circumstances beyond our reasonable control.
You agree to defend, indemnify and hold harmless FlyLaces, its affiliates and their officers, directors, employees and shareholders from and against any and all claims, damages, losses, costs and expenses, including, but not limited to, reasonable attorneys' fees and court costs, arising from or related to your use of this Site.
Depending on availability, purchases may be made directly through www.FlyLaces.com.
Online purchases from this section of the website may be made by anyone, for delivery to a billing address, as registered with the clients' credit card company. We are unable to deliver online purchases to non-registered addresses at this time, but invite our clients to visit our website at www.FlyLaces.com. Immediately after an order has been submitted, an automated sales invoice will be forwarded to the email provided to us during the order process. This sales invoice should be retained for any future references. Without this receipt, we may not be able to validate your purchase, and accordingly, may not be able to proceed with any requests.
All products from this website are subject to availability; as necessary, we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. Should a product not be available according to your specified sizing requirements, the NEXT HALF-SIZE (i.e. 9 ½ to 10) will be processed to minimize waiting time. Customers are advised to take this into consideration during the order process and/or contact our customer services to clarify on sizing availability. Each client may make online purchases of up to four items per style, but no greater than a value of $500.00 USD.
Title to any products you order on this website, and its associated risk of loss, damage or return (due to failure of receipt of by customer) of the product, PASSES TO YOU at the point of shipment of the products with our shipping agent. We are no longer responsible for compensation, refunds or replacements after this point in time,
All footwear merchandises on this website are listed in either US men or women sizes, unless otherwise stated. Clients are advised to contact our customer services for further clarification prior to purchasing.
This “Clearance” offer (the “Offer”) runs from a specified time period (the “Period”) and applies to selected items only.
An item included in the Offer will be available to order at the specified discount during the Period. Offer subject to availability, while stocks last. Purchases must be complete before the end of the Period.
Offer only applies to items purchased from and dispatched by www.FlyLaces.com .
Normal www.FlyLaces.com terms and conditions apply excluding the return/exchange policy when using www.FlyLaces.com . The product(s) listed in this clearance section are sold "as is". Absolutely no refunds or returns will be granted or accepted on items purchased in this clearance section.
If you wish to cancel or modify your order, please send an email as soon as possible to support@FlyLaces.com. We will make every effort to accommodate your request; however, once a product has left our premises for processing and shipping, the purchase cannot be cancelled or modified. In this case, please refer to our return policy.
Shipping and Delivery
For security reasons, FlyLaces online purchases may be shipped only to the billing address of your credit card. All purchases are shipped with one of our shipping agents. To estimate the total delivery time for your purchase, please allow up to five BUSINESS days to process your order for shipment, in addition up to approximately fourteen BUSINESS days for delivery. Orders are processed and delivered Monday through Friday, excluding holidays. FlyLaces cannot be responsible for unanticipated delays.
Customers are responsible for providing a full valid address, including apartment number if applicable, for delivery. They are responsible for arranging mail forwarding if they are moving, and for putting a vacation hold if they do not anticipate that they will be at home when the package is due to arrive. Customers are entirely responsible for ensuring the receipt of the package, and FlyLaces WILL NOT BE RESPONSIBLE for returned orders due in part by customer negligence (refer to Product Availability).
We will email a sales invoice immediately after an order is placed for confirmation that your purchase had been accepted for processing.
To ensure the security of your delivery, we are unable to provide you with details on our communications with our shipping agents. However, we do provide tracking numbers upon request, and maintain tracking numbers for each delivery. At times, there may be an error in providing this information to customers. As this information is provided to us by our shipping agents, customers may submit another request for further clarification. We are not liable and/or responsible for any losses or damages that may arise given such an occurrence. If you have questions about the delivery of your purchase, a FlyLaces customer support member will be pleased to assist you via email at support@FlyLaces.com.
Refund and Exchanges
FlyLaces wants to ensure your continued satisfaction. For FlyLaces online purchases, we are able to accept merchandise for a refund or exchange when accompanied by the original sales invoice.
We exchange all orders for FREE. All exchange request(s) are to be via email or live chat within ten (10) days of receiving your item. The item(s) you are exchanging must be in Brand New and Unworn condition.
In order to process your return, please make sure to include the transaction receipt with your return.
If you are NOT satisfied with your order you may return for a refund. We will refund all customers Minus the original shipping fee. Please allow 2-4 BUSINESS Days for refunds to post to the credit card used during purchase of order.
For additional assistance concerning our online store or your online purchase, please feel free to contact us via email at support@FlyLaces.com.